Privacy Policy

Data Controller

Personal Data We Collect

We only collect data that is necessary for delivering our services and communicating with you.

• Contact form submissions

  When you send us a message we collect your name, email address, subject and the content of your message. If Google reCAPTCHA is enabled to prevent abuse, Google may collect device and usage data as set out in its own privacy notice.

• Course registrations and payments

  If you book a training session or pay online, Stripe Payments Europe, Limited processes your payment details securely on our behalf. We receive confirmation data such as your name, email address, purchased product, payment status and invoice details. We never store your full payment card information.

• Technical data

  Our hosting provider (Vercel) automatically stores limited log data when you visit our website, including IP address, browser type and basic device information. This data is used to ensure the security and reliability of the website.

• Cookies and website analytics

  Our website uses strictly necessary technical cookies to ensure basic functionality. We do not currently use analytics or marketing cookies. Should this change in the future, this privacy policy will be updated and your consent will be requested where required.

How We Use Your Data

• Responding to enquiries and providing coaching information.
• Managing registrations, confirmations and payments for courses and coaching services.
• Maintaining the security and availability of our website and preventing fraud or abuse.
• Complying with legal obligations, such as accounting and tax requirements.
• With your prior consent: sending newsletters and marketing communications about our services, training sessions and events.

Legal Bases for Processing

• Performance of a contract or taking steps at your request before entering into a contract (for enquiries, bookings and payments).
• Legal obligations under Belgian law (for example retention of invoices and accounting records).
• Legitimate interest in running a secure and reliable website and protecting our services against misuse.
• Consent when required, such as when you voluntarily provide information via the contact form.

Sharing Your Data

We only share personal data with trusted third parties when necessary for the purposes described above.

• EmailJS PTE. LTD. (Singapore) delivers contact form messages to our email inbox. EmailJS acts as our processor and stores the content of the submissions so that we can respond to you.
• Stripe Payments Europe, Limited (Ireland) processes payments securely and may transfer data to Stripe, Inc. in the United States under approved safeguards.
• Vercel Inc. (United States) hosts our website and stores server logs in the EU and US for security and performance purposes.
• Professional advisers or authorities when this is required to comply with legal obligations, enforce agreements or defend legal claims.

Data Retention

Data Security

Your Rights

You have the following rights under GDPR. You can exercise them at any time by contacting us using the details above.

• Access to the personal data we hold about you.
• Rectification of inaccurate or incomplete data.
• Erasure of your data when there is no longer a legal basis for processing.
• Restriction of processing in specific circumstances.
• Data portability for information you have provided to us (right to data portability).
• Object to processing based on legitimate interests.
• Withdraw consent where processing relies on your consent.
• Lodge a complaint with the Data Protection Authority if you believe we are not processing your personal data correctly.

International Transfers

Questions or Complaints

Changes to This Policy